Updated Articles

  1. Provider Profile: Add Practices and Office Locations

    Use the Practice & Office Locations section in your provider profile to list and describe the practices where you actively see patients. For a given practice, you can also list multiple office locations (practice addresses).  The workflo...
  2. Provider Profile

    Your provider profile displayed on Healthgrades.com allows you to share information about yourself and your practice with consumers searching for a provider. You can add a personal touch to your provider profile by editing and expanding upon the i...
  3. Your Healthgrades Account

    With a Healthgrades account, you can: Edit and enhance your provider profile displayed to consumers on Healthgrades.com . Respond to Patient Satisfaction Surveys submitted by patients on Healthgrades.com . Access the Patient Engagement Resource...
  4. Edit Your Provider Profile

    To edit your provider profile, go to the Healthgrades Physician Portal sign-in page and sign in. If you are a provider, your provider profile displays by default. OR If you are an authorized representative, a list of the providers for whom y...
  5. Patient Engagement Resources

    Healthgrades offers online and offline resources you can use to invite patients to complete Patient Satisfaction Surveys after office visits. A higher quantity of surveys increases the quality and credibility of your star rating displayed in your pr...
  6. Patient Satisfaction Surveys

    On Healthgrades.com , your patients can complete Patient Satisfaction Surveys about their experiences with you and with your office/staff.  The survey provides the patient with an opportunity leave feedback as follows:  Rate her experi...
  7. Best Practices: Responding to Surveys

    Responding to Patient Satisfaction Surveys extends the great services you provide in your exam room. You can also learn from and build goodwill with your patients. You should, however, approach responding to surveys with care. Internet messaging is ...
  8.  The First Amendment and Patient Reviews

      Healthgrades is not responsible for content the provider/representative provides. The facts provided in this article are for informational purposes only, and as such, comments represent the opinions of the providers/representative. Provi...
  9. Respond to Surveys: The Provider's Workflow

    Use the ability to respond to the Patient Satisfaction Surveys submitted by your patients as an extension of the services you provide in your exam room. Your response to a given patient's feedback displays within your provider profile on Hea...
  10. Submit a Survey: The Patient Workflow

    Use the following topics to understand Patient Satisfaction Surveys from the patient perspective so you can confidently encourage your patients to submit a survey and to inform your approach in responding to submitted surveys. Learn how to respond ...