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FAQs

Last Updated: 05/24/2017

Answers to common questions about provider profiles, responding to surveys, and more.
Patient Engagement Resources

Last Updated: 05/24/2017

Healthgrades offers online and offline resources you can use to invite patients to complete Patient Satisfaction Surveys after office visits. A higher quantity of surveys increases the quality and credibility of your star rating displayed in your pr...
Survey Reminder Cards

Last Updated: 05/24/2017 in Patient Engagement Resources

Survey Reminder Cards are personalized cards you print and provide to patients after office visits. The cards prompt patients to complete Patient Satisfaction Surveys on Healthgrades.com and can serve as reminders of follow-up appointme......
Star Rating Badges

Last Updated: 05/24/2017 in Patient Engagement Resources

You can install a Star Rating Badge on a website, landing page, or other online marketing resource. Using the badge, you can easily: Share your Healthgrades Star Rating with your patients and potential patients. Link your patients dir...
Provider Profile: Add Practices and Locations

Last Updated: 05/23/2017 in Provider Profile

Use the Practice & Locations section to list and describe the practices where you actively see patients. For a given practice, you can also list multiple locations (practice addresses). Add a Practice In the Practice & Locations...
Best Practices: Responding to Surveys

Last Updated: 04/14/2017 in Patient Satisfaction Surveys

Responding to Patient Satisfaction Surveys extends the great services you provide in your exam room. You can also learn from and build goodwill with your patients. You should, however, approach responding to surveys with care. Internet messaging is ...
The First Amendment and Patient Reviews

Last Updated: 04/13/2017 in Patient Satisfaction Surveys

Healthgrades is not responsible for content the provider/representative provides. The facts provided in this article are for informational purposes only, and as such, comments represent the opinions of the providers/representative. P...
Respond to Surveys: The Provider's Workflow

Last Updated: 04/13/2017 in Patient Satisfaction Surveys

Use the ability to respond to the Patient Satisfaction Surveys submitted by your patients as an extension of the services you provide in your exam room. Your response to a given patient's feedback displays within your provider profile on {{sn...
Submit a Survey: The Patient Workflow

Last Updated: 04/11/2017 in Patient Satisfaction Surveys

Use the following topics to understand Patient Satisfaction Surveys from the patient perspective so you can confidently encourage your patients to submit a survey and to inform your approach in responding to submitted surveys. Learn how to respond ...
Register for a Healthgrades Account

Last Updated: 03/21/2017 in Your Healthgrades Account

Go to the Healthgrades account registration page . To populate the Provider's Name field: If you are a provider, enter your name to search for and select it from the list of potential matches. OR If you work on behalf of a provider ,...

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