Provider Profile: Section-by-Section Details

Use the following information to make informed decisions when completing your provider profile. 

Best Practice: Keep These Sections Current

Studies cite that patients and referring physicians consider the following information to be the most important for evaluating, choosing or referring a provider. Healthgrades recommends, at minimum, you keep the following sections current:

  • Photo
  • Insurance carriers and plans accepted
  • Care philosophy
  • Patient satisfaction (ratings and reviews)
  • Provider responses to patient reviews
  • Conditions treated
  • Procedures performed

Misrepresenting yourself as a physician violates federal statutes and laws in all 50 states. Only a physician or an authorized representative of a physician are allowed to manage a provider's profile on Healthgrades.com. Violators will be prosecuted to the fullest extent of the law.

Basic Information

Use the Basic Information section to provide important information about yourself, including your photo and whether you're accepting new patients. 

  • Name
  • Gender
  • Option to indicate whether you're accepting new patients.
  • Photo. Learn how to upload a photo.
  • Degree. You can only record one degree.
  • Date of Birth. Healthgrades only uses your date of birth to calculate your age. We never display your date of birth in your provider profile.

Specialty

Use the Specialty section to list your specialties and sub-specialties so patients can locate you via search on Healthgrades.com.

Add Specialty

Choose all branches of medicine in which you actively practice, both specialties and sub-specialties. If you list more than one, select the main specialty you practice as your primary specialty. At least one specialty is required in this section.

  1. In the Specialty section, choose Edit
  2. Add specialties to your list using the following methods:
    In the Add Specialty field, enter free-text to search for and select a specialty from the list of potential matches. The selected specialty displays in your list.
    OR
    For a specialty already listed, choose Select Related Specialties to view a list of related specialties. Choose the check boxes for the desired specialties. Choose Add to List. The selected specialties display in your list.
  3. For your primary specialty, choose Make Primary.
  4. Choose Save.

Expertise in Conditions Treated

Use the Expertise in Conditions Treated section to describe your expertise in diagnosing and treating certain conditions. You might consider sharing some of the following information::

  • Unique aspects of your expertise.
  • The length of time for which you have treated the listed conditions.
  • A description of the specific patient populations and conditions in which you specialize.

Enter Free-Text to Expertise in Conditions Treated

  1. In the Expertise in Conditions Treated section, choose Edit.
  2. In the field that displays, enter up to 1,000 characters of free-text.
    To format your text, use the provided bold, italic, bullet point, and number options.
  3. Choose Save.

Conditions Treated

Use the Conditions Treated section to list the conditions you treat so patients and referring providers can locate you via search on Healthgrades.com.  

Add Conditions

Select the conditions you treat to make your profile more discoverable and differentiated. Consider the type of patients and physician referrals you want to attract.

  1. In the Conditions Treated section, choose Edit.
  2. Add conditions to your list using the following methods:
    In the Add Condition field, enter free-text to search for and select a condition from the list of potential matches. The selected condition displays in your list.
    OR
    For a condition already listed, choose Select Related Conditions to view a list of related conditions. Choose the check boxes for the desired conditions. Choose Add to List. The selected conditions display in your list.
    OR
    Choose the Choose from top 20 conditions button to view a list of conditions for your specialty. Choose the check boxes for the desired conditions. Choose Add to List. The selected conditions display in your list.
  3. Choose Save.

Expertise in Procedures Performed

Use the Expertise in Procedures Performed section to describe your expertise in the procedures you perform. You might consider sharing some of the following information:

  • Unique aspects of your expertise.
  • Specific training or credentials you have attained.
  • Volume and outcomes of the procedures you perform.
  • A description of the specific patient populations for whom you provide treatment.

Add Text to Expertise in Procedures Performed

  1. In the Expertise in Procedures Performed section, choose Edit.
  2. In the field that displays, enter up to 1,000 characters of free-text.
    To format your text, use the provided bold, italic, bullet point, and number options.
  3. Choose Save.

Procedures Performed

Use the Procedures Performed section to list the procedures you perform so patients and referring providers can locate you via search on Healthgrades.com.  

Add Procedures

Select the procedures you perform to make your profile more discoverable and differentiated. Consider the type of patients and physician referrals you want to attract.

  1. In the Procedures Performed section, choose Edit.
  2. Add procedures to your list using the following methods:
    In the Add Procedure field, enter free-text to search for and select a procedure from the list of potential matches. The selected procedure displays in your list.
    OR
    For a procedure already listed, choose Select Related Procedures to view a list of related procedures. Choose the check boxes for the desired procedures. Choose Add to List. The selected procedures display in your list.
    OR
    Choose the Choose from top 20 procedures button to view a list of procedures for your specialty. Choose the check boxes for the desired procedures. Choose Add to List. The selected procedures display in your list.
  3. Choose Save.

Insurance

Use the Insurance section to list the insurance carriers you accept so patients and referring providers can find you via search on Healthgrades.com. Be sure to keep the list up-to-date so your profile is not excluded from search results when patients and referring providers filter by specific insurance carriers. 

In the free-text Add Insurance field, you can search for and select the following option to add to your list: Accepts most major health plans. Please contact our office for details. You should note, however, that this is not an option for filtering insurance carrier search results on Healthgrades.com. To optimize search results, we recommend you choose each insurance carrier you accept and verify/update the list often.

Add Insurance Carriers

Select the insurance carriers you accept.

  1. In the Insurance section, choose Edit.
  2. Add insurance carriers to your list using the following methods:
    In the Add Insurance field, enter free-text to search for and select a insurance carrier from the list of potential matches. The selected insurance carrier displays in your list.
    OR
    Choose the Choose from top 20 nationwide carriers button to view a list of common insurance carriers. Choose the check boxes for the desired insurance carriers. Choose Add to List. The selected insurance carriers display in your list.
  3. Choose Save.

Add Insurance Plans

For a given insurance carrier already listed, you have the option to also list specific plans offered by the carrier.

  1. In the Insurance section, choose Edit.
  2. In your list selected insurance carriers, choose Add <carrier> Plans for the desired insurance carrier.
  3. A list of plans offered by the carrier displays. Choose the check boxes for the desired plans.
  4. Choose Add to List. The selected plans display beneath the respective carrier.
  5. Choose Save.

Hospital Affiliations

Use the Hospital Affiliations section to list the hospitals where you actively admit and write orders.

Add a Hospital

  1. In the Hospital Affiliations section, choose Edit.
  2. Add hospitals to your list using the following methods:
    In the Add Hospital field, enter free-text to search for and select a hospital from the list of potential matches. The selected hospital displays in your list.
    OR
    Choose the Choose from Nearby Hospitals button to view a list of hospitals located within your area. Choose the check boxes for the desired hospitals. Choose Add to List. The selected hospitals display in your list.
  3. Choose Save.

Practice & Office Locations

Use the Practice & Office Locations section to list and describe the practices where you actively see patients. For a given practice, you can also list multiple office locations for that practice.

Learn how to add practices and office locations.

Accepting New Patients

Use the Accepting New Patients section to indicate whether you are currently accepting new patients. The same option exists in the Basic Information section of your provider profile. You can change it in either location.

  1. In the Accepting New Patients section, choose Edit.
  2. At the 'Are you accepting new Patients?' prompt, choose Yes or No.
    • Yes
    • No. Although still accessible on Healthgrades.com for the benefit of existing patients, your provider profile indicates you are not accepting new patients.
  3. Choose Save.

Appointment Availability

Use the Appointment Availability section to inform patients of your general availability for appointments and/or to describe your appointment services.

We display the information entered here to all your locations unless you state otherwise in the submitted statement.

  1. In the Appointment Availability section, choose Edit.
  2. At the 'I am available for the following appointments' prompt, choose one or more of the following options:
    • Same Day
    • Next Day
    • Evening
    • Saturday
  3. In the free-text field, enter up to 400 characters to describe your appointment services. Note: If you enter text that appears to be a URL (e.g.,  practice website, YouTube, etc.), an error displays when you attempt to save this section.
  4. Choose Save.

Care Philosophy

Use the Care Philosophy section to describe your approach in treating and caring for your patients. You might consider including how you: 

  • Support patient decisions about treatment plans.
  • Listen and value your patient input.
  • Communicate with patients.
  • Educate and encourage patients to be involved in all aspects of their care.

Enter Free-Text to Care Philosophy

  1. In the Care Philosophy section, choose Edit.
  2. In the field that displays, enter up to 1,000 characters of free-text.
    To format your text, use the provided bold, italic, bullet point, and number options.
  3. Choose Save.

Biography

Use the Biography section to share with patients and referring providers what is most important about you. Your biography appears at the top of your profile. You might consider including: 

  • Why you became a doctor.
  • Your clinical background and experience.
  • Your awards and recognition.

Enter Free-Text to Biography

  1. In the Biography section, choose Edit.
  2. In the field that displays, enter up to 4,000 characters of free-text.
    To format your text, use the provided bold, italic, bullet point, and number options.
  3. Choose Save.

Education

Use the Education section to list the schools, hospitals, and other institutions where you earned your degree(s) and completed additional medical education/training. 

Add Education

  1. In any of the following free-text fields, enter free-text to search for the educational institution. If you find the educational institution in the list of potential matches, select it. If the educational institution is not available from the list, skip selecting from the list and enter the name of educational institution as you know it.   
    • Undergraduate School
    • Medical School
    • Internship
    • Residency
    • Fellowship
    • Other Education
  2. In the Year Completed field, enter the year you completed the course of education.
  3. Choose Add. The educational institution and year display.
  4. Repeat these steps for each educational experience you want to add to your provider profile.
  5. Choose Save.

Credentials

Use the Credentials section to list your academic degree or certification and the state(s) in which you are licensed.

Add Degree

Enter the degree or certification you have achieved that you consider most important to show potential patients and other providers. You can only enter one degree or certification.

  1. In the Credentials section, choose Edit.
  2. In the Add Degree field, enter free-text to search for and select the degree or certification from the list of potential matches. The selected option displays in the field.
  3. Choose Save.

Add State License

List the states and U.S. territories where you currently hold an active, professional license to provide care.

  1. In the Credentials section, choose Edit.
  2. In the Add State License field, enter free-text to search for and select the state/U.S. territory from the list of potential matches. The selected state displays in your list.
  3. Repeat step 2 for each state or U.S. territory in which you hold an active, professional license to provide care.
  4. Choose Save.

Languages Spoken

Use the Languages Spoken section to list languages in which you can effectively communicate with patients. By default, 'English' displays in your provider profile and is not available in the list of options.

Add Language

  1. In the Languages Spoken section, choose Edit.
  2. In the Add Language field, enter free-text to search for and select a language from the list of potential matches. The selected language displays in your list.
  3. Repeat step 2 for each language you want to add to your profile.
  4. Choose Save.

Patient Experience

If patients have submitted Patient Satisfaction Surveys , the Patient Experience section displays your current star rating accordingly. Choose the View Patient Surveys button to open the Patient Experience Reviews page so you can view all submitted surveys and respond to patients. Learn how and why you should respond to patients.

If none of your patients have submitted a survey, you are prompted to access our resources for engaging patients


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