Provider Profile: Add Practices and Office Locations

Use the Practice & Office Locations section in your provider profile to list and describe the practices where you actively see patients. For a given practice, you can also list multiple office locations (practice addresses). 

The workflows described in this article are written from the perspective of someone who is a provider OR an authorized representative for only one provider. If you are an authorized representative for more than one provider, go to Multiple Providers & Practices for articles specific to your workflows.

Edit Practice Details

  1. In the Practice & Office Locations section of your provider profile, choose the Edit option located to the far right of the practice name.
  2. Enter/edit information in the following fields:
    • Practice Name. Enter free-text to search for the name of the practice. If you find it in the potential matches, select it. If not, skip selecting it from the list and enter the name of the practice as you know it.  
    • Practice Website. The URL for the practice website must begin with http:// or https:// or you cannot save the entry.
    • Practice Description. Enter up to 1,000 characters of free-text.
  3. Choose Save.

Add a Practice

When you add/create a practice, you are required to add an office location for that practice. For that office location, you are required to enter address details and phone number in order to save. It is optional to enter practice details and office location hours.

  1. In the Practice & Office Locations section of your provider profile, choose Add another practice.
  2. In the window that displays, enter practice details:
    • Practice Name. Enter free-text to search among existing practices and verify the practice does not already exist. If you find it in the potential matches, select it. If not, enter the name of the practice to create a new practice.  
    • Practice Website. Enter the URL for the practice website. It must begin with http:// or https:// or you cannot save the practice.
    • Practice Description. Enter up to 1,000 characters of free-text.
  3. Enter office location information. 
    • If this office location is your primary office location for the practice, choose the This is my primary office check box. While you may add multiple office locations for a given practice, you may select only one of those locations as your primary office location.
    • Required fields: Address, City, State, ZIP code, and Office Phone. Values you enter in the address-related fields are verified against certified postal addresses before you can save.
  4. If desired, specify office hours. If you do not want to enter office hours at all, choose Remove office hours to collapse the office hours section so you can proceed.
  5. Choose Save to add the new practice/office location.

Add an Office Location 

  1. In the Practice & Office Locations section of your provider profile, choose Add office location under the practice to which to add an office location.
  2. If you are adding your primary office location for the practice, choose the This is my primary office check box. Note: While you may add multiple office locations for a given practice, you may select only one of those locations as your primary office location. If you choose this check box, you override any prior primary office selection for the practice.
  3. Enter office location information. Required fields: Address, City, State, ZIP code, and Office Phone. Values you enter in the address-related fields are verified against certified postal addresses before you can save.
  4. If desired, specify office hours. If you do not want to enter office hours at all, choose Remove office hours to collapse the office hours section so you can proceed.
  5. Choose Save to add the new office location.
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