On Healthgrades.com, your patients can complete Patient Satisfaction Surveys about their experiences with you, your staff, and your office.
The quick, user-friendly survey gives them the opportunity to:
- Rate their likelihood to recommend you out of 5 stars
- Leave a free-text review about their visit
- Share what went well and what could be improved
For you, this provides valuable feedback to ensure you’re meeting expectations, continually improve your practice, and help retain and attract patients by showing you genuinely care about their opinion. You can even respond directly to patient feedback to extend your care beyond the office.
Soliciting reviews can also greatly increase your online visibility, ensuring users find your profile at the moment they’re seeking care.